Research Enquiries

We regularly receive a large quantity of enquires from those wishing to conduct research surveys, interviews or similar. While we are flattered that you wish to speak with us and think we can help you, the time you expect from us is not is not part of our normal day to day operations and business model. As a small team we have limited capacity to facilitate all requests and therefore charge a fee for the professional consultation. 

We charge £60 (inc. VAT) per consultation or per hour if you're requiring any form of back and forth correspondence for our time and knowledge.

Our shop hours are in place to assist customers navigating the shop and helping to make considered purchases and problem solving hurdles in their creative projects where needed. We ask that you do not make an unsolicited visit in person to conduct your research. You will be politely turned away and redirected towards this web page. 

Please take time to read the various links listed under 'Our Story' before you make contact with us so you fully understand what we do and don't do. For example, we source our stock from trusted suppliers, we do not design any of our products in house. You can make an enquiry via email using the 'Contact Us' page clearly outlining you wish to discuss and the outcome you wish to obtain. 

Our preference is to answer your interview questions in written form. In other words you email us a list of questions and we reply to those questions in writing. This way, we can take time to compose our answers succinctly, and you can quote us correctly. We are likely to turn down in-person, phone and video link interviews. An invoice will be sent to you and should be paid in full before we send our response. 

If you are a teacher/tutor/lecturer and wish for us to speak to your students in a group setting, please enquire using the same channels. A different fee will be applied depending on what you need from us.